Service support

Support
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Common problem

1.How is the durability and maintenance convenience of this plate compactor guaranteed?
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A: The enclosed belt cover prevents sand and dirt from entering, extending its service life. The open base design facilitates debris removal and reduces maintenance. An optional cast iron base enhances durability, while rubber pads are suitable for tile laying. Professionally developed and manufactured, it ensures long-term, stable operation and is trustworthy.
2.How do I control the working speed of this plate compactor? Is it suitable for different construction scenarios?
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A: Optional travel wheels and thrust adjustment devices allow precise control of operating speed, meeting the compaction requirements of various substrates such as sand, gravel, and concrete. Whether it is municipal engineering or bridge edge work, it can be flexibly adapted to improve construction efficiency and quality.
3.Is this plate compactor suitable for use in narrow trenches? What are the advantages of its design?
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A: Yes, the KCPKDP60PC is designed for narrow, deep trenches and complex terrain. Its radius-type baseplate allows for easy access to corners and more uniform compaction. Folding armrests facilitate transport and storage, while the open baseplate allows for easy cleaning. The enclosed belt guard prevents dust and sand, extending the life of the machine and ensuring efficient, precise, and labor-saving construction.
These terms and conditions govern the use of support services provided by Shenzhen Jinhaixin Holdings Co., Ltd. (hereinafter referred to as 'Jinhaixin'). All users must agree to these terms before accessing any technical assistance, software updates, or troubleshooting resources. Jinhaixin reserves the right to modify these terms at any time without prior notice. By using our support services, you acknowledge that you have read, understood, and accepted all provisions herein. Support is offered for products manufactured and distributed by Jinhaixin only, including brushless DC gearless hub motors, drive controllers, and energy battery packs. Any unauthorized modification or use of supported components may void warranty coverage. Jinhaixin does not guarantee compatibility with third-party systems unless explicitly stated in writing.
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Terms and Conditions
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Maintenance service
Jinhaixin provides comprehensive maintenance services for its low-voltage three-electric system products, including brushless DC gearless hub motors, drive controllers, and energy battery groups. Our certified technicians offer on-site and remote diagnostics, performance optimization, and preventive maintenance to ensure long-term reliability. Service plans are available for both individual units and bulk deployments across industrial or commercial applications. All maintenance activities comply with international quality standards and are performed using original spare parts. Customers must provide accurate product information such as motor diameter, rated voltage, rated power, and waterproof rating to facilitate efficient service delivery.
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